Skip to main content

AT&T paid big bucks to a hacker to delete stolen customer data, report claims

AT&T Storefront with logo.
AT&T

Following AT&T’s admission on Friday that a security breach had impacted tens of millions of its customers, a new report claims that the carrier paid around $370,000 to the hacker to delete all of the stolen data.

Recommended Videos

The payment was made in cryptocurrency in May, and as part of the deal, the hacker had to provide a video that proved the data had been deleted, Wired reported on Sunday.

The news site carried out its own investigations into the payment, and concluded that the transaction did indeed take place.

The telecom giant reportedly negotiated with the hacker through a security researcher calling himself Reddington. The researcher was apparently enlisted by the hacker to help, and AT&T paid him a fee for acting as the intermediary. Wired said the hacker had originally demanded $1 million to delete the data, but ended up accepting around a third of that.

Reddington shared the deletion video with the news site, adding that he was satisfied that it showed the entirety of the stolen dataset being wiped.

The perpetrator is believed to be part of the ShinyHunters hacking group that’s also believed to have been involved in stealing data from unsecured storage accounts operated by U.S. cloud computing company Snowflake.

AT&T has yet to make any public comment about the apparent payment. Digital Trends has reached out to the company for comment and we will update this article when we hear back.

AT&T revealed on Friday that the stolen data included phone call and text message records — but not the actual content — of “nearly all of AT&T cellular customers” from May 1, 2022 to October 31, 2022, as well as on January 2, 2023. The records identify other phone numbers that an AT&T wireless number interacted with during this time, including AT&T landline (home phone) customers, the company said.

It said it didn’t believe the data was publicly available (this now makes more sense in light of Wired’s report), but added that it would nevertheless notify current and former customers if their information was involved.

It also confirmed that the downloaded data didn’t include details such as Social Security numbers, dates of birth, or other personally identifiable information.

The hack is the second this year to impact AT&T. In March, a breach affected 7.6 million current customers and 65.4 million former ones. Personal information such as names and Social Security numbers was stolen in that attack.

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
Don’t forget the case! Our favorite clear iPhone 16e case is just $17 today
CASEKOO Crystal Clear Case for iPhone 16e

Whether you've ordered an iPhone 16e and are waiting for it to arrive, got one from the beginning and still don't have a case, or are planning to get an iPhone 16e soon, the story is the same: You need one of the best iPhone 16e cases to keep it protected. One of our favorites, the CASEKOO Crystal Clear Case is, well, a very clear case for the iPhone 16e. And right now you can get it for $17 instead of $23. That's a 26% discount and a savings of $6 on a case that will keep your new iPhone 16e protected while also showing the phone's natural brilliance. Tap the button below to get the case now (cases really aren't too complex to understand) or keep reading to see why we like it and why over 500 people have bought this case on Amazon over the past month.

Why you should buy the CASEKOO Crystal Clear Case for your iPhone 16e
You should buy this case because it is $17 (at least while this deal lasts) and will keep your $599 iPhone 16e safe for years. Even if you rotate phones every year and a half, this deal is still less than a dollar of case per month.

Read more
You may have to wait longer for Samsung’s svelte Galaxy S25 Edge
Close-up view of the camera module on Samsung Galaxy S25 Edge.

It seems the ongoing management changes at Samsung will delay the market arrival of its ambitious super-slim smartphone. The Galaxy S25 Edge was expected to launch mid-way through April, but those plans have seemingly been pushed back by a few weeks. 

According to a report from Korea’s ET News, the company has pushed the launch event to some point between May and June. “It has been confirmed that this information was also conveyed to the three mobile carriers that sell the Galaxy S25 Edge,” says the outlet.

Read more
Motorola Edge 60 Fusion’s stunning colors will make you swoon
A promotional image of the Motorola Edge 60 Fusion.

Motorola has announced the Motorola Edge 60 Fusion, the first smartphone in what we expect to be a series of Edge 60 devices. What makes this one special is a quad-curve “edge” screen, which apparently blends seamlessly into the rear panel, presumably with minimal bezel on show. It certainly looks like an all-screen phone in the renders. Motorola continues its trendsetting partnership with Pantone for the rear panel, offering three lovely new colors for the phone. 

Pantone Zephyr (left) Pantone Amazonite, and Pantone Slipstream

Read more